Effective business in an increasingly demanding market is a serious challenge for every professionally oriented hotel that has a facility in operation. Synchronized management today is an imperative that only serious hotels can achieve. The number of hotel facilities increases annually, however, only those who have adequately trained staff and who apply modern software solutions in their business are fighting the competition. This is exactly the reason to include hotel consulting in the operation of your facility.
In cooperation with the BHC expert team for hotel consulting, every hotel has the potential to become a leader in its category. It's time to discover the benefits of synchronized hotel management because time is money.
How can this program improve an existing facility in operation?
The program facility in operation includes the realization of the following items by choice:
- HR ( Human recourses department ) : obuka i treninzi saposlenih.
- Revenue management
- Re-branding objekta i vizuelnog identiteta
- Softverska rešenja ( PMS & Channel Manager )
- Sprovodjenje mystery shopper tehnike
- Dodela Account managera koji ce usko saradjivati sa objektom radi konstantne podrške, praćenja, rešavanja problema i savetovanja.
Realization of the program by steps
- DETERMINATION OF THE FOUND CONDITION IN THE FACILITY
Na samom početku se pravi celokupna analiza trenutnog stanja u okviru smeštajnog objekta. Od načina funkcionisanja osoblja, postavke ključnih parametara za revenue management, do utvrđivanja koji softveri postoje u radu (ako uopšte postoje).
- PREPARATION FOR IMPLEMENTATION OF SELECTED SOLUTIONS
The most common situation in the field is that almost all items need to be improved. However, if some of the above-mentioned points function correctly, the improvement of critical points within the functioning of the object is approached. Together we define the stages by which we will implement the necessary changes.
- IMPLEMENTATION OF DECISIONSKonačna faza u okviru ovog programa je konkretna primena unapred definisane strategije u unapređenju funkcionisanja objekta koja ima za cilj povećanje broja rezervacija i povećanje ADR-a. Ono što smatramo da je neprocenjiv parametar u unapređenju poslovanja je primena mystery shopper strategije.
Šta je mystery shopper?
This widely established system in the world market is a relevant source of information by a recruited person who is completely impartial to the facility that hired him and who has the task of testing the services of the given facility and collecting information and recording his (dis)satisfaction with the service.
The information we receive is an important compass for us in which direction to improve the client's business.
Why is BHC the right team you can rely on?
We are a regional hotel consulting company specialized in the development of projects for the construction of Hotel, Apart Hotel or any type of hotel project. We accompany you during the entire process of defining and developing the business plan of your hotel.
Throughout our journey, we advised and guided entrepreneurs from Serbia and the region as they started their hotel projects. If you are taking the first steps towards launching your own, we invite you to save your energy, effort, time and money.
You already have a vision, and we know how to make it happen in the shortest possible time.
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